Interview Wilco van Schaik – N.E.C embraces innovation
In the fast-paced world of football, N.E.C. always aims to stay ahead, especially when it comes to fan experience at Goffertstadion. We spoke with Wilco van Schaik, CEO of N.E.C. Nijmegen, about their bold move to introduce FastID for stadium access starting in early 2024. Wilco shares how FastID's technology is changing the way supporters enter the stadium, the benefits it brings and why he believes it’s shaping the future of the sport.
In the fast-paced world of football, N.E.C. always aims to stay ahead, especially when it comes to fan experience at Goffertstadion. We spoke with Wilco van Schaik, CEO of N.E.C. Nijmegen, about their bold move to introduce FastID for stadium access starting in early 2024. Wilco shares how
FastID’s technology is changing the way supporters enter the stadium, the benefits it brings and why he believes it’s shaping the future of the sport.
Why did N.E.C. choose FastID as their new access solution?
Wilco: “At N.E.C., we were looking for a way to welcome fans efficiently and smoothly into the stadium. Speed and recognition were key. With paper tickets, there’s the risk of them being passed around and the entry process takes longer. When we discovered FastID, we knew it was the perfect fit. It’s fast and easy for supporters, who simply use their own phones. Plus, their personal data stays on their own device.”
How exactly does FastID work for supporters?
“It’s really simple. Fans go through an ID check beforehand, which puts their ticket right on their phone. Since their identity is confirmed, they can enter the stadium using facial recognition or a QR code if they prefer. Just a quick look into the camera and they’re in. People are genuinely amazed at how quick and seamless the process is.”
What are the main benefits of FastID for N.E.C. and the fans?
“The biggest one is speed. Fans get in much faster, creating a great mix of hospitality and efficiency. We also know exactly who’s in the stadium, which improves safety. And again, the data stays with the supporter, it’s not shared.”
What are your expectations for the future of technologies like FastID in football?
“I truly believe this technology has a future in football. I expect that in a few years, most clubs will adopt it—especially as government regulations may start requiring more control over who enters stadiums, given ongoing issues in Dutch football. If you combine that oversight with the speed and hospitality we’ve found with FastID, you’ve got the perfect mix for the future. We’re proud to be one of the first clubs to bring this innovation into our stadium.”
A new era of digital identity is coming to Europe. The EUDI Wallet will give citizens full control over their data and access to services across borders by 2027. FastID is actively building the secure and inclusive foundation behind it.
Via Guide & FastID are joining forces to help airports create smarter passenger flows. Together, we’re building the future of airport passenger experience.
FastID is contributing to the European Digital Identity Wallet through the APTITUDE project. Discover how we’re helping build a secure and inclusive digital identity for all.
